| About Us |
Ours is a simple business philosophy: if we can provide top quality products at great prices, and offer excellent customer service, then everyone wins. The following is our pledge to you:
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1. Family Business Values
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First and foremost, YCA is a family business. We value honesty and integrity above all, and our reputation means everything to us. You can think of us as the internet equivalent of your neighborhood store. Whether you prefer to call us at 888-422-2512 or Email us, we will work quickly to answer your questions. Before and after the sale, we are here for you. We love Adirondack furniture and the joy and relaxation it brings to people's lives. Unlike some other online stores out there, we look forward to your calls and encourage your valuable feedback.
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2. Price Match Guarantee
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We want you to feel absolutely certain that you are getting the best possible price on any of our merchandise. With that in mind, we've created the YCA Price Match Guarantee:
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If you find the same product you want to buy being sold at a lower price somewhere else, let us know and we will match it. Additionally, if you find the product you have already purchased being sold at a lower price, we will refund you the difference for up to 30 days after your purchase. Click here for full details.
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3. Always Free Shipping
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Let's face it - paying for shipping stinks. When shopping at YCA Adirondack Chairs, you will never pay for shipping within the Continental US, period.
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4. Hassle Free Returns
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Sometimes, a purchase doesn't work out. When this happens, returning it shouldn't be such a hassle. We take pride in treating our customers right both before and after the sale. Simply follow our Return Guidelines and we will do everything in our power to make your return or exchange as quick and easy as possible.
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5. Secure Shopping
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Credit card and identity security are serious concerns. We use the latest 128-bit SSL technology to ensure that your personal information remains safe. You can verify our SSL Certificate by clicking on the Volusion SSL seal on the left hand side of the site.
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Thank you very much for shopping with us. We appreciate it tremendously. Feel free to contact us with any questions or suggestions.
Sincerely,
YCAADIRONDACKCHAIRS.COM
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